CATEGORY: User Experience Design

Construct a Mobile-First Experience That's Designed to Deliver

Construct a Mobile-First Experience That's Designed to Deliver

Delivering on audience expectations means enabling consumers to engage with your business on their terms–whenever, wherever, and however they want to connect. Learn how to enhance your digital presence so that consumers know that your business is committed to their complete satisfaction.

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Why You Should Create A Customer Journey Roadmap

We use a roadmap to illustrate the the customer's touchpoints and interactions with your brand. What does your customer's journey look like, and how can a roadmap help you understand the most effective ways to communicate with your customers?

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Does Your Mobile eCommerce Experience Fully Support Your Mobile eCustomers?

Most online retailers are well aware that they need to optimize their digital storefronts to serve the needs of mobile consumers. Despite having caught up with the need to produce a mobile-first shopping experience, many of these companies still exercise legacy thinking when it comes to providing optimal customer service on these devices.

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Just How Healthy Is Your Digital Marketing Experience?

by Vincent Cevalte (Google+)
Posted on May 11, 2016 in User Experience Design.

Is your organization struggling to perfect the digital customer experience? A recent study indicates that a lack of customer focus is the number one reason why health-marketing efforts do not succeed.

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