Why ECommerce Needs a Sound Mobile Strategy Now, More Than Ever


by Steve Smythe (Google+)
Posted on April 08, 2016 in mobile-strategy-development, social-media.

You may recall that, in 2011, Facebook made a serious attempt to enter the ecommerce game by persuading several big brands to open digital storefronts on their business pages. Unfortunately, the program didn't take off with Facebook's friend-focused user base, and analysts at the time even referred to it as "Fcommerce" (F is for "fail").

 

 

But Facebook hasn't given up on trying to crack the code for retail success. Having tested out a series of call-to-action ads last summer, similar to the in-ad "Buy" buttons that have been popping up on sites like Amazon and Pinterest), the company more recently announced that it is resurrecting its showroom-style in-page sales solution.

 

Does This Sounds Familiar?

So why does Facebook believe the time is right to take another run at building a shopping experience on its network? Like the author of this Business Insider article, we believe the answer lies in the power and potential of mobile media and marketing.

 

Mobile Adoption Has Soared Since 2011

According to a 2015 Pew Internet Research report, 64% of American adults own a smartphone —representing an impressive 35% growth rate compared with 2011. Furthermore, according to ABI Research, mobile commerce will account for more than 24.4% of overall commerce revenues by 2017.

Considering consumers' growing reliance on hand-held devices for all their online activities, the future success of any internet-based retailer will likely depend on how prepared they are to tailor their shopping experience to the needs of mobile shoppers. 

 

What Does Prove Say?

Regardless of whether Facebook's latest venture becomes a point-of-sale success story, retailers need to have the right marketing strategy in place to ensure that they are providing consumers with the information they need at the moment they are looking to take action. This requires a seamless user experience across multiple channels — an area that we at Prove specialize in creating for our customers.

Today's marketing reality is that the customer is in charge; let us know how we can help ensure that your online business never leaves them stranded at the checkout line.


What's Up Next?

The Best Customer Data Is Already Yours - How can marketers find the right consumers and understand where and when to reach them? The answers may be at your fingertips. →


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Prove is a new kind of customer acquisition, retention, technology and analytics agency. We are redefining the way marketing works, by having a single-minded focus on results. Our approach minimizes marketing risk and maximizes short-term and long-term results through a disciplined process. Our philosophy is to leverage the power of Mass Personalization to increase ROI while reducing marketing costs.

We call it Acqretention™, the process of converting an anonymous audience that is always just a click away from the competition into Connected Prospects. In this way, we support direct response results, but we retain the engagement of prospective customers who are earlier in the buying cycle.

Our approach involves a framework that ensures marketing success we call Little Bets. We get into market quickly and generate learnings through extensive testing, then go big with the winning ideas, messages, offers, channels and technologies. We'd like to do that for you.


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