Customer Retention

The use of mobile devices means that brands have unprecedented direct access to audiences. Technologically-enabled marketing programs have proven to be the most effective approaches to accelerate revenue growth. We leverage advanced tools and communications to craft Architected Moments to personalize email, texts, push notifications and even direct mail to keep moving your prospects and customers forward in a way that matters to them, increasing their LTV to you.

Achieving maximum results from prospects and customers means communicating using the Next Best Action approach. From Hubspot to Marketo, Eloqua to ActiveCampaign (and many others), we develop requirements to select and implement your platforms. We create segmented communications and we program landing pages, emails and connections to your CRM systems. To ensure that your sales teams work on the most qualified prospects, we implement lead scoring algorithms which help your business Do More with your marketing automation.

Organic social media is a key component of community management endeavors among leading brands. This is where we ignite new conversation, analyze the chatter about your brand and direct your audience to initiatives that will pique their interest and keep them engaged. By creating content that moves beyond brand impressions and into community engagement, your brand becomes more authentic in the eyes of your audience which grows your relationships.

With the increasing sophistication of mobile, display and social media retargeting, marketers have another effective channel to personalize messages to current customers or to win back former customers. With customer retargeting, Prove allows you to Do More with your current customers to stay top of mind with the right message at the right time.

Prove brings digital media technology to the direct mail channel, using real-time data to inform who should receive it and what exactly should be sent through direct mail. When you want to Do More with your data to get inside your customers’ homes or businesses, Prove uses the latest targeting and on-demand printing technology to deliver a variety of triggered and bulk direct mail solutions.

With marketing departments increasingly responsible for delivering qualified leads to the sales team, a CRM should be top priority for your organization. Prove helps businesses transform their lead conversion to sales processes. In addition to updated processes and infrastructure to Do More with your leads, Prove will also help you mine your data to spark more sales efficiency, knowing exactly when to reach out to current customers, whether it’s to boost sales or prevent churn.